Voice agent API · studio · telephony
Quoral is a core AI/ML product: a voice agent API and studio for inbound and outbound phone work. Teams write flows, tools, and knowledge once. Quoral runs turn-taking, telephony, and transcripts so every line stays under a second.
AI features
Quoral is in the business of building a core AI/ML product. These named jobs are first-class on the line: the agent runtime, the models it can call, and the telephony that carries them. This is a voice agent company — not a chat widget bolted onto a number.
AI feature · Voice agent API
For teams that need a spoken agent on PSTN, SIP, or a WebSocket
Write flows, tools, and knowledge once. Quoral runs the agent on the live line. Studio and the API share the same agent id so a patch in the booth ships to production.
Flow + tools + knowledge → POST /v1/runs → live call
AI feature · Sub-second turn-taking
For operators who cannot wait on a contact-center pause
Quoral owns turn-taking on the audio path. The caller can interrupt. Silence does not hang. Every spoken turn is designed to stay under a second.
PCM / RTP → turn-taking runtime → next utterance
AI feature · Model routing
For platform teams picking speed on the spoken turn
Planned model families: Claude 3.7 Sonnet, GPT-4o, Llama 3 70B, Amazon Nova. Access paths: Bedrock, Anthropic, OpenAI Direct, Groq. Agent frameworks: custom/homebrew and Amazon Bedrock AgentCore. Quoral is not fine-tuning those models.
Agent turn → selected model → Bedrock / Anthropic / OpenAI / Groq
AI feature · Tools, RAG, transcripts
For builders who need the agent to book, look up, and hand off
Tool calls stream while the caller is still speaking. RAG syncs from your site onto the same agent. Transcripts, traces, and recordings land in one call object you can score.
Utterance → tool / RAG → transcript on the call object
IVA platform. Speech recognition, chat, and customer-support voice. MVP stage — no invented customers, funding, or uptime claims on this page. Models are consumed, not trained here.
Method
Write the job once. Attach a number. Keep a call object you can score.
Describe the job, the tools, and the knowledge source. Version it in Studio.
Attach a number or a WebSocket. Quoral handles barge-in and silence.
Transcripts, traces, and recordings land in one call object you can score.
Stack
A voice agent runtime. Studio, telephony, and the call object — not a trained foundation model.
Draw branches, barges, and handoffs. Guardrails sit on the same graph the runtime executes.
PSTN, SIP, and branded caller ID. Quoral owns the audio path and keeps PCM and RTP inside the API.
Book, pay, look up, transfer. Function calls stream while the caller is still speaking.
Listen to a call, patch a prompt, ship a version. Eval sets ride with the same agent id.
Start
Write founder@quoral.site. You get a test token, a sample inbound flow, and a 30-minute walkthrough on the line you want to run.
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